Cozmox Launches AI-Powered Virtual Employee Platform to Redefine Business Operations
Cozmox, an AI company backed by Y Combinator, has announced the launch of an innovative platform offering AI-powered virtual employees equipped with advanced conversational capabilities that mimic human communication. This new platform provides a digital workforce capable of managing end-to-end business operations across multiple channels and in over 70 languages, including Arabic dialects, English, Spanish, French, and Hindi.
Cozmox’s platform is the first of its kind in the Middle East and Africa to offer fully integrated virtual employees tailored to meet enterprise needs. These digital employees go beyond traditional automation, independently handling complex tasks such as:
- Sales Management
- Debt Collection
- Customer Reception Services
Noha Hashem, Co-Founder, explained, “Our digital employees don’t just automate tasks; they make decisions, interact with natural speech, and operate across multiple channels like WhatsApp, Telegram, and LinkedIn, redefining employment and business operations.”
Specialized Virtual Employees
- Lisa – AI Sales Manager
Handles the complete sales cycle, from prospecting to conducting qualification calls, negotiating, and closing deals.
Provides accurate customer data and maintains detailed records. - Alex – AI Debt Collector
Efficiently manages debt collection operations while ensuring full regulatory compliance.
Processes payments and develops flexible payment plans. - Zahra – AI Receptionist
Offers comprehensive services such as call routing, appointment scheduling, and resolving customer inquiries.
Already employed by leading healthcare institutions in the region.
A Game-Changing Innovation
With its advanced technical infrastructure, Cozmox seamlessly integrates with existing enterprise systems, enabling clients to achieve up to 400% efficiency gains across various sectors, including financial services, e-commerce, and healthcare.
Alok Kumar, Co-Founder, remarked, “This is not just an automation tool; we are introducing an intelligent workforce capable of independent thinking, communication, and execution. With this platform, businesses can scale in innovative and unprecedented ways.”
