Delivery Services

Di Di launches Flex service to develop smart transportation activities for customers

criteria such as the car model, rating, experience/profile, and expected arrival time. Additionally, users can select trips based on their desired destination. All of these features are seamlessly integrated into the familiar and reliable Di Di application platform.

Flex adds value to existing technological solutions in Egypt, offering passengers and drivers a convenient, safe, and flexible alternative. Passengers have the opportunity to negotiate prices in real-time, while drivers can flexibly set their own prices to suit their individual needs.

Yuan Hao Sun, General Manager of Di Di Egypt, stated, “On the occasion of our second anniversary in Egypt, Di Di continues its commitment to the country by launching the Flex service. This reflects our ongoing efforts to understand the unique needs of our users and meet them.

This new feature is designed to benefit both passengers and drivers using the app, addressing the diverse requirements of our Egyptian users and enhancing their interaction with our platform.”

He added, “Through this innovative service, we aim to revolutionize the traditional passenger transport experience while maintaining a high level of support and safety. We strive to provide cost-effective and diverse services, making transportation more convenient and competitive.”

Flex expands mobility options for passengers, offering them greater choices and control over their trips. This feature seamlessly integrates withDi Di ‘s current application, complementing the “Wassalni” service launched in 2021, along with the motorcycle service “Tayaran,” and “Speed,”

which provides an overall enhanced user experience. This service provides a dynamic pricing model where the base price is set, but what sets this system apart is the competitive bids submitted by drivers within a predefined range to secure a higher or lower price.

This innovative system gives drivers more control over their earnings and provides passengers with the flexibility to choose from multiple pricing options, thus offering a fair and competitive smart transportation experience.

Safety is of paramount importance, and the “Di Di Flex” service ensures the same safety standards and features as the “Wassalni” service, emphasizing the company’s commitment and diligence towards the safety of both passengers and drivers.

Di Di Flex places great priority on safety by providing over 20 safety features to enhance the passenger experience before, during, and after each trip.

These safety measures include options to share trip routes with trusted contacts, an SOS button for emergencies, and 24/7 customer service support.

With the launch of the Flex service in Egypt, Di Di reinforces its commitment to the country and affirms its efforts to create a more accessible, safe, and inclusive transportation system for everyone.

The company remains dedicated to leveraging technology as it continues to grow and innovate, solidifying its position as a trusted partner in the transportation sector in Egypt. The introduction of the “Flex” service marks a significant and pivotal moment for Di Di as it continues to innovate and improve the passenger transport experience.

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