Duaa Al Mousa, Senior Marketing Officer at Globitel, participated in the GITEX exhibition, expressing her excitement about taking part in the largest tech event in the Middle East. In her interview with Inta Arabi, Duaa highlighted the importance of the event for her company, stating, “GITEX is the ideal platform to present our innovative technological solutions and strengthen our presence in the market.”
Founded in 1996, Globitel is a leading provider of telecom and contact center solutions, and it prides itself on being at the forefront of developing advanced software solutions and high-quality products across multiple sectors, including telecom operators, financial services, government institutions, education, and healthcare.
Speaking about their participation in GITEX, Duaa explained that Globitel aims to present cutting-edge solutions focused on improving customer experience, workforce management, and digital transformation. She added that the event is a great opportunity to engage with current and potential partners and explore new business relationships.
Duaa emphasized that Globitel‘s ability to customize its solutions and products to meet the local and regional needs of its clients strengthens its position as a strategic partner for telecom operators and contact centers. She explained that the company’s primary goal at the exhibition is to showcase innovative technologies that enhance operational efficiency and elevate customer experience across various industries.
Globitel’s Key Solutions:
- Digital Transformation: Supporting businesses in improving operations and embracing digital transformation.
- Workforce Management: Advanced tools to help companies manage their teams efficiently.
- Customer Experience Enhancement: Innovative software solutions to boost communication between businesses and customers.
