{"id":40328,"date":"2025-02-17T12:13:45","date_gmt":"2025-02-17T09:13:45","guid":{"rendered":"https:\/\/entarabi.com\/?p=40328"},"modified":"2025-02-17T12:25:37","modified_gmt":"2025-02-17T09:25:37","slug":"ziwo-launches-innovative-ai-solution-in-saudi-arabia","status":"publish","type":"post","link":"https:\/\/entarabi.com\/en\/2025\/02\/ziwo-launches-innovative-ai-solution-in-saudi-arabia\/","title":{"rendered":"ZIWO launches innovative AI solution in Saudi Arabia"},"content":{"rendered":"<ul>\n<li dir=\"ltr\" style=\"text-align: left;\" data-start=\"55\" data-end=\"191\">ZIWO launches ZIWO AI during LEAP 2025, revolutionizing customer service with sentiment analysis and voice intelligence features.<\/li>\n<li dir=\"ltr\" style=\"text-align: left;\" data-start=\"192\" data-end=\"320\">ZIWO AI supports Arabic dialects alongside English, enhancing operational efficiency and customer experience across MENA.<\/li>\n<li dir=\"ltr\" style=\"text-align: left;\" data-start=\"321\" data-end=\"440\">Locally hosted infrastructure ensures top-tier data security, aligning with regional standards and boosting ROI.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Riyadh, KSA\u201417 February 2025: <\/strong>ZIWO, a leader in the SaaS industry, has officially announced the launch of its most recent solution, ZIWO AI, during its attendance at the recent LEAP 2025 event in Riyadh, Saudi Arabia.<\/p>\n<p dir=\"ltr\">The SaaS industry rapidly integrates numerous AI solutions to help users and end customers. That\u2019s why ZIWO decided to revolutionise the AI scene and create its trending intelligent features.<\/p>\n<p dir=\"ltr\">Based on <a href=\"https:\/\/acropolium.com\/blog\/ai-in-saas-how-ai-is-transforming-the-saas-landscape\/\" rel=\"nofollow noopener\" target=\"_blank\">market research<\/a>, investments in AI are expected to be 10X by 2031. Considering the UAE market in particular, artificial intelligence is projected to grow at <a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/uae-artificial-intelligence-market-report\" rel=\"nofollow noopener\" target=\"_blank\">a CAGR of 43.9% between 2024 and 2030<\/a>; this comes from the U.A.E.\u2019s national strategy that encourages many fields in AI, including generative AI, enterprise AI, robotics, and AI as a utility. This drives ZIWO to take serious steps to ensure its position in this market.<\/p>\n<p dir=\"ltr\">One of the trending tech topics, in which ZIWO has a distinctive vision, is AI-driven customer service enhancements, which it delivers with the latest launch of brand-new voice intelligence features.<strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">\u201c<em>Now, companies can use AI to determine how customers feel (frustrated, happy, confused) and guide the agents to the perfect resolution, with the help of our advanced Sentiment Analysis,\u201d<\/em> said <strong>Renaud de Gonfreville<\/strong>, the CEO and co-founder.<\/p>\n<p dir=\"ltr\">It is worth mentioning that ZIWO AI is powering businesses with actionable insights based on analysis of English and Arabic dialects; that seamlessly integrate into operational workflows, achieving higher efficiency and performance.<\/p>\n<p dir=\"ltr\">\u201c<em>After a deep analysis of the market and full comprehension of our client\u2019s needs, we\u2019ve found the perfect value: a tool that can comprehend and interact with all Arabic dialects,<\/em>\u201d added <strong>Renaud<\/strong>, speaking of ZIWO AI.<\/p>\n<p dir=\"ltr\">ZIWO believes that delivering customised customer experiences starts with using tools tailored to the business. Thus, the platform can adapt to all the industry expressions and jargon to facilitate employee usage.<\/p>\n<p dir=\"ltr\">As AI has also made its way to the security ecosystem in the cloud landscape, ZIWO has to make its move. \u201c<em>To deliver unmatched security and compliance, we hosted ZIWO\u2019s secure infrastructure inside the country to meet the highest data protection standards,<\/em>\u201d stated <strong>Eric Ouisse, <\/strong>Co-Founder and Product &amp; Expansion Strategy.<\/p>\n<p dir=\"ltr\">ZIWO\u2019s team has set expectations exceeding market insights due to this launch\u2014a 67% increase in response speed, a 60% increase in resolution speed, and a 50% increase in politeness and empathy.<\/p>\n<p dir=\"ltr\">As a proprietary In-House AI technology, it\u2019s crucial to mention that ZIWO AI is built by an internal team of experts in the MENA for the MENA region. It is crafted on demand, hosted locally, and fully customisable to boost performance &amp; ROI.<\/p>\n<p dir=\"ltr\">To ensure the highest level of service is delivered, ZIWO continues to seek what is best suited for the businesses and their customers. Now, with Ziwo, simply talk to your clients wherever they are!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ZIWO launches ZIWO AI during LEAP 2025, revolutionizing customer service with sentiment analysis and voice intelligence features. ZIWO AI supports Arabic dialects alongside English, enhancing operational efficiency and customer experience across MENA. Locally hosted infrastructure ensures top-tier data security, aligning with regional standards and boosting ROI. Riyadh, KSA\u201417 February 2025: ZIWO, a leader in the [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":40325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"post_subtitle":"","footnotes":""},"categories":[3458],"tags":[7222],"class_list":["post-40328","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leap","tag-ziwo"],"_links":{"self":[{"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/posts\/40328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/comments?post=40328"}],"version-history":[{"count":0,"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/posts\/40328\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/media\/40325"}],"wp:attachment":[{"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/media?parent=40328"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/categories?post=40328"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entarabi.com\/en\/wp-json\/wp\/v2\/tags?post=40328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}